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FAQ

What do you actually sell?

Photography days and graphic design packages for physical products. We do not sell recognition software, captcha tools, or API credits.

Can overseas clients pay with PayPal?

Yes. After you accept a written quote we can send a PayPal invoice in USD for the deposit and the balance.

Do I need to be in the studio?

No. Many catalog days run from a shot list. Campaign days are easier if someone from your team is on set or on a video call.

Who owns the files?

You get a usage license for the agreed channels. Full buyout or packaging-print usage is quoted. Raw files are not included unless the estimate says so.

How do refunds work?

The deposit holds the date. Cancellations and unused design rounds are on the refund page.

Do you work only in English?

This site and our overseas invoices are in English. Production notes can be bilingual if your printer needs it.